WorkSafe BC Claims

YOUR ROAD TO RECOVERY BEGINS HERE

Have you been injured at work and need physiotherapy or rehabilitation services?

Proactive Health is here to guide you through your WorkSafe BC claims process and help you get back to what you do best.

WorkSafe BC ensures that injured workers receive the necessary treatment to recover from workplace injuries. Whether you’re experiencing pain, mobility issues, or need support returning to work, Proactive Health is your trusted partner on the path to recovery.

If you have an open WorkSafe BC claim, you can begin physiotherapy and other treatments immediately. Just report your injury to WorkSafe BC, and our team will help you start your journey to recovery.

WHAT DOES WORKSAFE BC COVER?

Physiotherapy

Physiotherapy is one of the most commonly covered treatments under WorkSafe BC. This treatment focuses on restoring movement, improving function, and alleviating pain through a combination of exercises, manual therapy, and education. Our physiotherapists create personalized treatment plans to address the specific needs of your injury, helping you regain strength and mobility, and facilitating a safe return to work.

Manual Therapy

Manual therapy involves hands-on techniques to treat musculoskeletal pain and dysfunction. This therapy includes joint mobilization, soft tissue manipulation, and stretching to improve range of motion, reduce pain, and enhance overall function. WorkSafe BC often covers manual therapy as part of a comprehensive rehabilitation plan, especially for injuries affecting the back, neck, shoulders, and joints.

Kinesiology / Active Rehabilitation

Active rehabilitation, guided by a kinesiologist, is a crucial part of recovery for many workplace injuries. This service focuses on restoring strength, endurance, and functional abilities necessary for returning to work. Kinesiologists design exercise programs tailored to your specific job requirements and injury, helping you safely transition back to your normal activities. WorkSafe BC typically covers active rehabilitation when it is essential for your recovery.

Massage Therapy

Massage therapy is frequently covered by WorkSafe BC to help manage pain, reduce muscle tension, and improve circulation. Therapeutic massage is particularly beneficial for relieving stress on muscles and tissues affected by workplace injuries. Our registered massage therapists work closely with your physiotherapist and kinesiologist to integrate massage into your overall treatment plan, ensuring a holistic approach to your recovery.

How Can We Help with WorkSafe BC Claims?

At Proactive Health, we’re equipped to help you alleviate symptoms associated with workplace injuries, including:

 

  • Back Pain
  • Neck Pain
  • Shoulder Pain
  • Sciatica
  • Repetitive Strain Injuries
  • Joint Pain
  • Muscle Strains
  • Loss of Function and Strength
  • Balance Issues and Dizziness

How We Support Your WorkSafe BC Claims

1. INITIATING YOUR WORKSAFE BC CLAIM

To report a claim, ensure you have:

  • Details of the incident leading to the injury
  • Your employer’s information
  • Your WorkSafe BC claim number

Reach WorkSafe BC at 1-888-967-5377 or report online at worksafebc.com. Regardless of fault, all workers injured on the job are entitled to treatment benefits, including physiotherapy and other relevant therapies through WorkSafe BC.

2. EFFECTIVE TREATMENT PLAN

After a workplace injury, setting up a comprehensive treatment plan is crucial for your recovery. We need:

  • Your full name
  • Your WorkSafe BC claim number
  • The date of the injury

Contact us to begin your rehabilitation without delay. Our skilled team will start your therapy promptly to reduce recovery time. Treatments should start as soon as possible after your injury. Additional treatments may require approval from your WorkSafe BC Claims Specialist based on your progress.

3. COST OF TREATMENTS ARE COVERED

If your WorkSafe BC claim is approved, the cost of your treatments will be covered according to their guidelines. Since each injury varies in severity and recovery time, some patients may need additional treatments. If this is the case, our WorkSafe BC Support team will work with your Claims Specialist to get supplementary treatments approved.

This includes coverage for physiotherapy, manual therapy, active rehabilitation, and registered registered massage therapy under WorkSafe BC.

For more details, read the claims guide published by WorkSafe BC providing information on the types of benefits offered, workers’ rights and responsibilties, and returning to work.

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FAQs

How much does WorkSafe BC pay for injuries?

WorkSafe BC covers the costs of necessary healthcare treatments and services related to your workplace injury. This can include physiotherapy, chiropractic care, registered registered massage therapy, and other approved treatments. The exact amount paid depends on the severity of the injury, the type of treatment required, and the duration of your recovery. While there isn’t a fixed amount for all injuries, WorkSafe BC ensures that the necessary care is provided to help you recover and return to work. Additionally, they may cover related expenses such as travel costs for attending treatment sessions.

How do I make a claim with WorkSafe BC?

To make a claim with WorkSafe BC, you should report your injury as soon as possible after the incident. Here’s how to do it:

1. Report to Your Employer: Inform your employer about the injury immediately.

2. Seek Medical Attention: Visit a healthcare provider for an assessment. Ensure the provider knows it’s a workplace injury.

3. Submit a Claim: You can file a claim online at the WorkSafe BC website or by calling their claims call centre at 1-888-967-5377. You’ll need details of the incident, your employer’s information, and the healthcare provider’s report.

4. Follow Up: WorkSafe BC will review your claim, and once approved, they’ll cover the costs of the necessary treatments.

Does WorkSafe BC cover pain and suffering?

No, WorkSafe BC does not provide compensation specifically for pain and suffering. Their coverage is focused on healthcare costs, wage loss, and rehabilitation services to help you recover from your injury and return to work. WorkSafe BC is a no-fault system designed to cover the costs of medical treatments, rehabilitation, and lost wages, but it does not include compensation for pain and suffering like a civil lawsuit might.

Should I see a physio after a car accident?

Yes, seeing a physiotherapist after a workplace injury is highly recommended, especially if the injury affects your mobility, strength, or ability to perform your job duties. Physiotherapy can help speed up recovery, reduce pain, and prevent long-term complications. You don’t need a doctor’s referral to start physiotherapy under WorkSafe BC—just report your injury and start treatment as soon as possible.

Does WorkSafe BC cover lost wages?

Yes, WorkSafe BC provides wage loss benefits if you are unable to work due to a workplace injury. These benefits typically cover a portion of your lost wages, calculated based on your pre-injury earnings. If you’re unable to return to work immediately, WorkSafe BC will continue to provide wage loss benefits until you can safely return to work or until your claim is resolved. The amount and duration of wage loss benefits depend on the severity of your injury and the length of your recovery period.