Privacy policy.

Welcome to Proactive Health, your trusted Wellness service in Richmond British Columbia. At Proactive Health, we deeply value your privacy and are committed to protecting your personal data. This policy outlines our dedication to safeguarding your information.

• What We Collect

We gather information that you provide directly to us, such as when you:

a. Book an appointment.

b. Contact us.

This includes your name, contact details, and any other information you choose to share.

• Using Your Data

We use your information to:

a. Schedule clinical appointments. b. Process payments. c. Keep you informed about your bookings, our news, and special promotions. d. Respond to your queries or feedback.

• Sharing Your Data

Your trust is our top priority. We do not sell or indiscriminately share your data, except under these circumstances:

a. With your explicit consent. b. When required by law. c. With partners who assist us in providing our services.

• Keeping Your Data Safe

We employ various security measures to protect your personal information. However, it's important to note that no method of transmitting or storing data is completely secure. While we do our utmost to safeguard your information, we cannot guarantee its absolute security.

• Your Rights and Choices

You have certain rights concerning your personal data, including:

a. The right to access and update your information. b. The right to request the deletion of your data. c. The right to opt out of specific uses of your information.

To exercise any of these rights, or for any privacy-related concerns, please contact us at proactive.online@gmail.com